Terms of service

Terms of Service

These Terms of Service govern your use of the Cross & Glam Kids website and any purchases made through our online store.

By accessing our website or purchasing from us, you agree to these Terms of Service.

1. Online Store Terms

You must be legally permitted to make purchases using the payment method you provide.

You may not use our products or website for any unlawful purpose or violate any applicable laws while using our services.

2. Product Information

We make reasonable efforts to display product descriptions, colors, sizes, images, pricing, and availability accurately.

Because screen settings, photography, lighting, and product variations can differ, the actual color or appearance of a product may vary slightly from what is shown online.

Measurements and sizing information are provided as a guide and may vary depending on the product.

3. Pricing

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices, promotions, discounts, or product availability at any time without prior notice.

If a product is listed with an obvious pricing or description error, we reserve the right to cancel the order and issue a refund.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Suspected fraud

  • Payment issues

  • Unusually large quantities

  • Violations of these Terms

If an order is canceled after payment has been processed, the applicable amount will be refunded.

5. Payment

Payment must be successfully authorized before an order is processed.

Available payment methods are displayed during checkout.

Customers are responsible for providing accurate billing, shipping, and payment information.

6. Shipping

Shipping times are estimates and are not guaranteed.

Processing times, carrier delays, weather, holidays, or other circumstances outside our control may affect delivery.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review the policy before placing an order.

8. Jewelry and Accessories

Customers should follow reasonable care instructions for jewelry and accessories.

Exposure to water, perfumes, chemicals, lotions, sweat, or improper storage may affect the appearance or durability of certain imitation or fashion jewelry.

Cross & Glam Kids is not responsible for damage caused by misuse, improper care, or normal wear and tear.

9. Children's Products

Some products sold by Cross & Glam Kids may be intended for children.

Parents or guardians are responsible for determining whether a product is appropriate for their child, including checking sizing, small parts, accessories, and product instructions.

Children should use jewelry and accessories under appropriate adult supervision.

10. Intellectual Property

The content on this website, including the Cross & Glam Kids name, branding, graphics, product photography, text, and website content, may not be copied, reproduced, distributed, or used without permission except as permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

11. Third-Party Services

Our website may use third-party services such as Shopify, payment processors, shipping providers, analytics providers, advertising platforms, and other applications.

We are not responsible for the independent terms, policies, availability, or actions of third-party providers.

12. Prohibited Uses

You may not use this website to:

  • Commit fraudulent or unlawful activity

  • Attempt unauthorized access to the website

  • Distribute malicious software

  • Interfere with website security

  • Misrepresent your identity

  • Copy or misuse website content

  • Place fraudulent orders

13. Limitation of Liability

To the extent permitted by applicable law, Cross & Glam Kids will not be liable for indirect, incidental, special, or consequential damages arising from use of the website, products, delivery services, or third-party services.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The most current version will be available on this website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by applicable laws of the United States and the state in which Cross & Glam Kids operates, except where consumer protection laws require otherwise.

16. Contact Information

Questions regarding these Terms of Service can be submitted through the contact information provided on the Cross & Glam Kids website.